Updated: 2020, 13th of May
SPH Engineering, SIA is a company registered in the Republic of Latvia (registration number 50103629321) with its registered seat at Dzirnavu street 62-9, Riga, LV1050, Latvia (“SPH Engineering”) and a customer (the “Customer”) have entered or are about to enter into a contractual relationship (the “Relationship“) for the supply of certain services and products (the “Product(s)“) available on the online shop https://www.ugcs.com ("ugcs.com") managed by SPH Engineering.
The payment methods accepted by ugcs.com are those mentioned on the Website or in the Invoice or Quotation.
There are possible two Agreement Types for UgCS CC software license codes:
1. Perpetual license and Annual Support&Update pack
UgCS CC perpetual license is a lifetime license giving the Customer the opportunity to get a license for a one-time payment.
When buying an UgCS CC perpetual license the Support and Updates are included for the first usage year.
Starting the second year from UgCS CC license first activation the Annual Support&Update period shall be prolonged to be able to:
The Annual Support&Update pack has to be purchased for every single year starting the second year, which means if the Annual Support&Update pack is purchased after the previous Annual Support&Update period has expired, the Customer will pay for the period(s) starting from the date of expiration of the previous Annual Support&Update package. The Customer can extend the UgCS CC Support & Update period for one year by visiting the Annual Support&Update pack's purchase page and entering Customer's UgCS CC license activation code.
If the Customer chooses not to prolong the Annual Support&Update pack, the last installed UgCS CC during a valid Annual Support&Update pack will remain fully functional, but with no further support or updates.
UgCS CC Subscription enables the user to use the full functionality of the UgCS CC license being billed monthly the amount stated during the purchase. This is an Annual Subscription billed Monthly. Subscriptions include a 14-day TRIAL period, which means, that after the successful creation of the Subscription Customer will get a UgCS CC license code that will be valid for the 14day TRIAL period and following for 1 (one) month after each successful payment if Customer doesn't Unsubscribe before any monthly charge.
Subscription begins as soon as the Customer's initial payment is processed. The Customer will be charged every month for the duration of 1 year the rate stated at the time of purchase:
The Customer's contract is valid for 1 year and will automatically prolong for 1 more year until Customer cancels subscription = unsubscribes.
Subscription Cancellation = Unsubscribing
Unsubscribing = Cancellation can be made at any time by:
If the Customers unsubscribes during the TRIAL period no charge/payment will be made.
If the Customer unsubscribes after a monthly payment has been charged - the future automatic charge to Customer's payment method will be stopped but the validity of Customer's UgCS CC license code will remain till the end of the successfully paid period - the period stated in the Invoice.
Subscriptions are not refundable.
All prices on ugcs.com are stated without Taxes/VAT.
If SPH Engineering has the legal obligation to pay or collect Taxes for which the Customer is responsible, the appropriate amount shall be invoiced to and paid by the Customer.
If the Customer provides a valid EU-VAT registration number into the purchase form on ugcs.com, the VAT will not be charged (0%). To check the validity of EU-VAT visit http://ec.europa.eu/taxation_customs/vies/
if the applicable VAT rate (or other included tax or duty) changes during the contract term, the tax-inclusive price will adjust accordingly.
The Customer should read the End-User License Agreement (EULA) carefully. By purchasing, installing, and/or otherwise using all or any part of the software purchased on ugcs.com as defined in the EULA the Customer accepts and undertakes to be bound by all the terms and conditions of the EULA. If the Customer does not agree to EULA, do not use the software.
The UgCS CC Subscription is non-refundable.
UgCS CC Perpetual license refund request has to be sent to firstname.lastname@example.org.
Company Name: SIA “SPH Engineering”, registration number 50103629321, official (legal) address: Dzirnavu street 62-9, Riga, LV1050, Latvia. Contact details of our representative: Janis Kuze, Sales Director, +371 25453422, email@example.com.